Shipping Options
At SQUISHMALLOWS Sales, we understand that getting your adorable plush toys to you quickly and safely is a top priority. That’s why we offer two convenient shipping options to suit your needs:
- Standard Shipping: For those who can’t wait to cuddle their new plush friends, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after your order is processed. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after your order is processed. It’s a great way to save while still receiving your plush toys in a timely manner.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your plush toys are packed with care and ready to be shipped out as soon as possible.
International Shipping
We are proud to offer global shipping to bring our delightful plush toys to customers around the world. However, please note that we do not ship to Asia and some remote areas due to logistical constraints. If you have any questions about shipping to your location, feel free to reach out to our customer support team at [email protected].
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange your plush toys, you have 15 days from the date of receipt to do so. Please ensure that the items are in their original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.